Frequently asked questions
Plain-English answers about Get set up, Free check-ins, free hosting, ownership, revisions and separately approved paid work.
The one-time payment starts from $750 for a standard business website setup. Your accepted quote confirms the exact scope, price and timing before work starts. It is not a subscription. See Get set up, or send an enquiry to discuss your needs.
We gather your existing information, build and review your website, add tracking, launch and update your social profiles. Get set up explains all six steps and the inclusions.
Hosting, check-ins, data reviews and presenting recommendations are free after setup. Our Australia-based team is available by phone, email or text. Sometimes there is nothing to recommend, and we will say so. See Free check-ins for details.
Timing depends on your business and what the data is doing, rather than a fixed schedule. Free check-ins include the data review, conversation and recommendations, not free implementation.
Our recommendations are free. With your approval, we will implement the recommended work for the quoted investment. Nothing is charged or implemented without your approval. There is no lock-in or surprise billing.
There is no subscription. Hosting and the ongoing relationship are free; implementation has a one-off price and needs your approval first. Third-party services may have their own charges, as explained in our Terms.
A custom-coded, mobile-friendly website with your agreed pages, contact details, enquiry paths, search-friendly foundations, launch setup and free hosting. Your accepted quote lists the exact inclusions. See Get set up.
We deploy custom-coded websites with modern web technology rather than forcing every business into the same template. We choose a practical setup and explain it in plain English.
Timing is confirmed with your scope before work starts. It depends on the agreed work and how quickly content, feedback and approvals are ready. See Get set up for the full walkthrough.
Feedback rounds are included within the accepted scope, and we refine the design and content until it is ready for approval. New pages, features or changes in scope are separately priced and approved first. See Get set up and our Terms.
We confirm the agreed scope before starting. Anything outside it needs a separate quote and your approval; the $750 starting price does not include every possible feature. See Get set up for the standard scope.
During free check-ins, we assess six recommendation pillars: social media posts, help people find you on Google, update your business listings, get more customer reviews, Google ads, and Facebook and Instagram ads. These are areas we may discuss, not six separate offers or a checklist. Recommendations are free; if you approve implementation, we confirm its scope and a separate one-off price first. See Ways we can help.
Free check-ins, hosting, data reviews and recommendations follow setup. If you approve separate work, we confirm its scope and one-time price first. No approval means no charge or implementation.
Ownership and licence arrangements are set out in your accepted quote or agreement, with no lock-in to our hosting. If you leave, you may request the website files and eligible project assets in a reasonable, commonly usable form. Third-party services keep their own terms and fees. Read our Terms.
We use enquiry and contact information to respond, discuss services and manage related communications. Our Privacy Policy explains what we collect, why we use it and your choices.
Still have a question?
Ask our Australian team by phone, email or text, or send an enquiry below. We’ll explain what is included and what getting started would cost.
