A team you can reach
Our Australian-based team is available by phone, email or text, whichever suits you.
Free check-ins after setup
Once your online foundation is live, hosting and check-ins stay free. We keep an eye on the data, talk through what is happening and present recommendations in plain English.
Check-ins happen when your business and its data call for them, not on a fixed schedule.
After setup
Your site stays fully managed and free to host after setup. You do not have to touch a thing, and you can reach our Australian-based team by phone, email or text.
We check in based on what is happening in your business. How often depends on your business, traffic and data movement, not a fixed calendar or schedule. A quieter period may mean a longer gap; being told that things are still on track is a useful check-in too.
Each time we connect, we review the data, gather your context and have a plain-English conversation about how the business is going and whether you are attracting the right customers. Check-ins, data reviews, conversations and presenting recommendations are all free.
Sometimes there is nothing to recommend right now. When there is something useful to improve, we explain the recommendations clearly and you decide when to move forward.
What is included for free
The relationship is there when it is useful. We match our conversations to your business rather than asking you to follow a calendar.
Our Australian-based team is available by phone, email or text, whichever suits you.
We review what is happening across your website and profiles, then connect it to what is happening in the business.
We talk through how things are going and whether you are attracting the right customers, without handing you a dashboard to interpret.
Six recommendation pillars
During free check-ins, we assess these six areas against what is happening in your business. They are recommendation pillars, not six separate offers or a checklist everyone has to complete. Recommendations are free; if you approve implementation, we confirm its scope and a separate one-off price first.
We turn your business results and reviews into posts for Facebook, Instagram and LinkedIn, and take care of scheduling and publishing them.
We use Google Search Console to see how people find your website, then improve its pages and wording to help more customers find you on Google.
We check and update your business name, address and phone number so they are consistent across YellowPages, Apple Maps, Yelp and directories for your industry.
We set up tap-to-review cards, scannable QR links and links on invoices, plus automatic text message and email reminders asking customers for a review after a service.
Google Search Ads and Local Services Ads can help bring in enquiries while your website and Google Business Profile become easier to find. Ad spend goes directly to Google with no markup or cut; payment to us is for strategy and implementation.
We create Facebook and Instagram ads that can also reach people who have visited your website before. Ad spend goes directly to Meta with no markup or cut; payment to us is for strategy and implementation.
Free up to the point of approval
Recommendations are guidance, not a standing bill. If you want implementation, we confirm the work and its separate one-off price first.
Implementation is separate approved one-off paid work. No approval means no implementation and no charge.
There is no lock-in and no surprise billing. If the timing is not right, you simply hold off.
If paid advertising is recommended, ad spend goes directly to Google or Meta with no markup or cut. You pay us for strategy and implementation only.
Ready to start?
The free relationship begins after the foundation is live. Tell us about your business and we will explain what getting set up could look like.